Returns & Exchanges

At Shady Gators, we want you to love your purchase; if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery. All returned merchandise must be in its original, unused condition with all tags and packaging intact.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is authorized, download and print the prepaid shipping label provided via email.

3

Pack and Ship

Securely pack your items in the original box, attach the shipping label, and drop the package off at any authorized carrier location.

4

Receive Your Refund

After our warehouse inspects your return, a refund will be issued to your original payment method within 5 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing